SORYNTHAVIS Returns Policy

Welcome to SORYNTHAVIS! Your satisfaction is our priority. If you're not entirely satisfied with your purchase, we're here to help.

Return Timeframe

Returns must be initiated within 30 days from the date you received your order. After this period, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns

• Items must be unused and in the same condition that you received them.
• The product must also be in its original packaging.
• Certain goods are exempt from being returned, such as perishable goods and personal care items.

Return Process

To initiate a return, please contact our support team at [email protected] with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.

Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping Costs

Shipping costs for returning items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have questions about our returns policy, please contact us at [email protected].